Can I Upload My Own Video to a Video Brochure?(And How to Do It Right)

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Yes, you absolutely can upload your own video¹ to a video brochure—and it’s easier than you think. Whether you’re updating a product video, customizing a client pitch, or testing multiple campaigns, having control over your content gives you flexibility and speed.

In this guide, I’ll walk you through exactly how to upload your own video to a video brochure², based on the actual usage process from our clients. I’ll also cover common pitfalls and best practices to ensure smooth playback.

Why Uploading Your Own Video Matters

A video brochure is only as effective as the message it delivers. Being able to update your content means you can:

Keep campaigns fresh and relevant
Test different creatives for conversion
Customize messages for specific clients or events
Save time by avoiding back-and-forth with suppliers

With CheerTrend video brochures, most screen sizes allow you to easily upload and replace videos yourself.

Step-by-Step: How to Upload a New Video

Here’s a simple walkthrough for updating the video content on your video brochure:

✅ What You’ll Need:

Your video brochure (fully charged)
A USB cable (included in your package)
A computer (Mac or Windows)
Your finalized video file (ideally in MP4 or AVI format)

🔧 Upload Instructions:

Connect the video brochure to your computer
Use the USB cable provided. The video brochure will appear as a removable disk (like a flash drive).
Locate and delete the existing video file
You’ll see a test video pre-loaded by default. Delete it to free up space.
(For Mac users) Empty the Trash
Mac OS keeps deleted files in the Trash, which still occupies space. Right-click on Trash and empty it before proceeding.
Drag and drop your new video
Move your finalized video file into the folder where the old video was.
⏱️ Wait until the transfer completes before disconnecting.
Eject the brochure safely
Just like removing a USB stick, right-click and select “Eject” to prevent file corruption.
Test your video brochure
Open the brochure and check that it auto-plays your new video without glitches.

⚠️ Special Note: 2.4" Models Need Factory Format

The 2.4" screen model has stricter formatting requirements and cannot support user-uploaded videos directly. We recommend contacting your CheerTrend account manager for video conversion assistance.

Turnaround time: 24–48 hours
Format handled: custom format optimized for 2.4" TFT
To request conversion, email: Anna@cheertrend.com

Best Practices for Uploading Videos

To ensure your video brochure plays smoothly every time, keep these tips in mind:

✅ Use MP4 or AVI formats for best compatibility
✅ Keep the resolution matched to your screen size
(Example: 1024×600 for 7" IPS screen)
✅ Limit video length to reduce loading or battery drain
✅ Make sure the file is named using simple characters (no symbols or spaces)

Troubleshooting Tips

Video not playing? Make sure the format and resolution are correct.
No audio? Check if the video file has audio embedded and if the speaker is unobstructed.
Battery draining fast? Large file sizes or high brightness could be the cause—compress the video if needed.
Nothing happens when opened? Reconnect to your computer and double-check if the video file is there.

📽️ Optional: Embed a Tutorial Video

You can also add a short video tutorial for your team or customers showing this process.
[Insert instructional video here once available]

Conclusion

Uploading your own video to a video brochure² is a quick and easy way to refresh your marketing message and stay agile in your campaigns. At CheerTrend, we design our brochures to be user-friendly and customizable, because we know your message may evolve—but your tools should keep up.

Need help with special screen formats or want to pre-load bulk orders with custom videos?

📧 Reach out at Anna@cheertrend.com
🌐 Visit www.cheertrend.com for full product specs and quote requests

Let your story shine—on screen and in hand.

This resource will provide you with detailed instructions and tips for successfully uploading your own video to a video brochure. ↩
Explore this link to understand the concept of video brochures and their benefits for marketing campaigns. ↩ ↩

Anna Shen

I am a salesperson at CheerTrend. I have been working with CheerTrend for 12 years now, and the purpose of this article is to share with you the knowledge related to video brochures from a Chinese supplier’s perspective.