Send your prospects a marketing piece they will actually open, watch, and remember.
Video mailers combine a custom-printed cover with a built-in LCD screen that plays your video automatically when opened — no apps, no Wi-Fi, no friction.
✔ MOQ from 25 pieces for campaigns
✔ Soft cover or hard cover available
✔ Factory direct pricing, no middleman
✔ Free artwork template provided
✔ Production proof before printing
✔ Worldwide shipping including DDP to the US
Get a Free Quote + Artwork Template
A video mailer is a printed marketing piece designed to be mailed or hand-delivered directly to a prospect or client. It contains a built-in LCD screen, rechargeable battery, speaker, and memory. When the recipient opens it, the video begins playing automatically.
Unlike a video brochure — which is typically used face-to-face in sales meetings or presentations — a video mailer is designed to travel. It is sent in advance, arrives on a desk, and plays your message without requiring any follow-up contact to trigger the experience.
This makes it one of the most effective tools for outbound marketing, account-based marketing campaigns, and any situation where you need to reach a decision-maker before you have the opportunity to meet them.
Standard direct mail: postcards, flyers, printed brochures, competes for attention in a crowded physical mailbox. Most pieces are reviewed in seconds and discarded. A video mailer changes that dynamic in three ways.
It carries video content that print cannot.
Marketers choose video mailers specifically because they need to deliver moving content, a product demonstration, a clinic introduction, a property walkthrough, an event invitation, in a format that does not require the recipient to click a link, scan a QR code, or open a separate device. The video is already inside. Opening the mailer is the only action required.
It signals investment before the video plays.
The physical weight, cover finish, and construction of a video mailer communicate something before a single frame plays. Recipients who receive a hard-cover 7″ video mailer with foil stamping experience a different first impression than recipients of a postcard. For industries where client perception is part of the product: healthcare, luxury real estate, financial services, this matters.
It survives the desk.
A printed flyer gets filed or discarded. A video mailer with a rechargeable battery gets picked up again, shown to colleagues, and kept. Multiple clients have reported their video mailers being referenced in follow-up conversations days or weeks after delivery.
| Video Mailer | Video Brochure | |
|---|---|---|
| Primary use | Mailed or shipped to prospects before contact | Used face-to-face in meetings and presentations |
| Format | Compact, mailer-friendly sizing | Larger formats common |
| Cover | Soft cover or hard cover | Typically hard cover |
| Typical quantity | 25–5,000 pcs per campaign | 50–500 pcs |
| Key feature | Designed to travel and arrive independently | Designed to be handed over in person |
| Best for | Direct mail campaigns, ABM, outbound marketing | Sales presentations, investor meetings, trade shows |
If you are planning a campaign where the brochure needs to reach the prospect before you do, you need a video mailer.
Medical practices, fertility clinics, and healthcare brands use video mailers to introduce services to prospective patients or referring physicians. Large-volume campaigns (1,000–5,000 pieces) with soft covers and minimal buttons keep per-unit costs manageable while maintaining a professional appearance.
One client requested: “No buttons needed… soft custom covers… Smallest memory, video is only 1 minute.” This is a typical healthcare campaign configuration — simple, scalable, cost-effective.
Real estate agents and property marketing teams use video mailer cards to reach potential sellers or buyers before a face-to-face meeting. The 4.3″ format is most commonly selected for this use case — compact enough to mail easily, large enough to show a property video clearly.
A client confirmed: “I want to confirm, these are for the ‘video mailer cards’, is that correct?” and proceeded with 100 units, uploading their own property videos after delivery.
Marketing agencies use video mailers as the centrepiece of product launch campaigns, delivering a physical piece to press, buyers, or VIP accounts ahead of an announcement.
Video mailers sent as event invitations have significantly higher open and response rates than printed cards or email invitations for high-value events — conferences, galas, exclusive client dinners.
B2B marketing teams targeting specific accounts use video mailers as a high-impact touchpoint in multi-channel ABM sequences. A personalised video mailer sent to a key decision-maker before an outreach call changes the conversation.
| Size | Format | Best For |
|---|---|---|
| 4.3″ | Compact mailer | Real estate cards, B2B prospecting, small campaigns |
| 5″ | Standard mailer | Healthcare outreach, product introductions |
| 7″ | Premium mailer | Luxury campaigns, hard-cover presentations, agency client projects |
| 10.1″ | Large format | Maximum impact, luxury brand campaigns, VIP invitations |
The 4.3″ format is the most commonly ordered size for direct mail campaigns. It fits standard mailer envelopes, keeps shipping costs low, and delivers a clear video experience for standard-length promotional content.
The 7″ hard-cover format is recommended for premium campaigns where the physical impression matters as much as the video content — luxury real estate, healthcare specialist marketing, financial service.
| Screen Size | MOQ | Typical Price (USD) |
|---|---|---|
| 4.3″ Video Mailer | 25 pcs | $13 – $18 |
| 5″ Video Mailer | 25 pcs | $15 – $20 |
| 7″ Video Mailer (soft cover) | 25 pcs | $18 – $26 |
| 7″ Video Mailer (hard cover) | 25 pcs | $22 – $32 |
| 10.1″ Video Mailer | 25 pcs | $32 – $45 |
Pricing depends on cover type, memory size, finishing, and quantity. Bulk campaigns receive significantly lower unit pricing.
| Volume | Pricing |
|---|---|
| 25–50 pcs | Sample / pilot pricing |
| 100–500 pcs | Standard campaign pricing |
| 1,000 pcs | Volume discount available |
| 5,000 pcs | Significant volume discount |
One healthcare client asked directly: “What would be the discount price if we ordered 5000?” — volume discounts are available and negotiated per project.
Memory
| Memory | Video Length (approx.) | Best For |
|---|---|---|
| 128MB | 5–10 minutes | Single short video, standard campaigns |
| 256MB | 10–20 minutes | Two to three videos |
| 512MB | 20–40 minutes | Multiple videos or HD content |
| 1GB+ | 40+ minutes | Large content libraries |
For most direct mail campaigns, 128MB is sufficient. One client confirmed: “Smallest memory, video is only 1 minute.” — short, compressed videos perform well and keep costs low.
Cover Options
Buttons
Charging and Video Upload
For high-volume campaigns, matte or gloss lamination with standard CMYK printing keeps costs manageable. For premium campaigns, soft-touch lamination with foil stamping creates a significantly different physical impression.
Note: Spine design requires careful planning. One client noted: “The logo on the spine looks like it won’t fit. Can we make it fit on the spine?” — we review all artwork files before production and flag any issues before printing begins.
Most campaign clients begin with a pilot batch of 25–50 pieces before scaling to full campaign volume.
This allows you to:
One agency client summarised this clearly: “I will share the cost with my clients, and let you know if we will move forward.”
We provide a production proof — a photo of the printed and assembled piece — before final shipment on all orders. You confirm the proof before we ship.
Configuration: 7″ hard cover | standard memory
Quantity: 25 pcs
Use Case: Custom video mailers for a fertility clinic marketing campaign.
Customer Quote: “I would like to have a quote for 25 video mailers with a hard cover and 7 inch screen size.” The agency reviewed the quote with their end client before confirming production: “I will share the cost with my clients, and let you know if we will move forward.”
Configuration: All sizes compared | soft cover | no buttons | 128MB memory
Quantity: 1,000–5,000 pcs discussed
Use Case: High-volume patient outreach campaign for an eye clinic.
Customer Quote: “No buttons needed, give me price for all sizes. We need soft custom covers. Smallest memory, video is only 1 minute.” Volume discount pricing was requested for 5,000 units.
Configuration: 4.3″ | soft cover | self-upload
Quantity: 50–100 pcs
Use Case: Property marketing and client prospecting.
Customer Quote: “I want to confirm, these are for the ‘video mailer cards’, is that correct?” Client proceeded with 100 units and uploaded their own property videos after delivery: “We will be uploading our own videos.”

Electronic components are soldered and inspected before assembly to ensure stable performance during transit and extended storage.

Every LCD screen is tested for brightness, playback quality, charging performance, and dead pixels before integration.

Screens, batteries, speakers, and printed covers are assembled according to confirmed specifications.

Each unit undergoes final inspection, full video playback testing, and button verification. Production proof photos are provided before shipment.
Most video mailer suppliers in Western markets source through trading companies in China. You pay their margin, communicate through an intermediary, and work with someone who has not manufactured the product themselves.
CheerTrend is the factory.
Pricing — No reseller markup. On a 1,000-piece campaign order, the difference compared to trading company pricing is significant.
Artwork support — We provide artwork templates for every size and review your files before production begins. Spine alignment, icon sizing, and bleed areas are checked before printing starts.
Production proof — You see a photo of the finished product before we ship. This is standard on all orders, not an optional extra.
Volume flexibility — We handle orders from 25 pieces to 5,000+ pieces. Small pilot batches and large campaign runs use the same production standards.
Shipping — DDP shipping is available to the US, UK, Canada, Australia, and most EU countries. We handle customs clearance and import duties so you receive goods cleared at your delivery address.
Yes. Pilot batches from 25 pieces are fully supported. Most campaign clients test with a small batch before scaling to full volume.
Production: 10–15 working days after artwork approval. Express shipping to the US typically adds 3–5 days. Standard air freight adds 7–10 days. We confirm timelines at the quotation stage based on your deadline.
Yes. All video mailers support USB video replacement. You can update content using a standard USB cable and a computer — no special software required.
This depends on memory size and video resolution.
| Memory | Approximate Video Length |
|---|---|
| 128MB | 5–10 minutes |
| 256MB | 10–20 minutes |
| 512MB | 20–40 minutes |
| 1GB | 40–80 minutes |
For most direct mail campaigns, 128MB is sufficient. We recommend sending us your video file so we can confirm the correct memory size.
Yes. We provide a print-ready artwork template for every size. Templates include cover, inside panels, and spine dimensions with bleed and safe zone markings.
Both are available. Soft cover is recommended for high-volume campaigns where cost efficiency matters. Hard cover is recommended for premium healthcare, luxury, or agency client projects where physical impression is part of the campaign.
Yes. We provide a production proof photo before final shipment on all orders. You confirm approval before we proceed.
PDF or AI files are preferred. PSD files are accepted. We will confirm specifications and flag any issues before production begins.
Matte lamination, gloss lamination, soft-touch lamination, spot UV, foil stamping, and embossing are all available. Cover finish is confirmed at the quotation stage.
Yes. DDP shipping is available to the US, UK, Canada, Australia, and most EU countries. Under DDP terms, we handle customs clearance and import duties. You receive the goods cleared at your delivery address.
Based on follow-up communications with healthcare marketing teams, real estate agencies, and B2B campaign managers across the US and Europe, the factors mentioned most consistently were production matching the approved proof, on-time delivery for campaign schedules, artwork support before printing, and direct communication with the production team throughout the project.
Send us your screen size, quantity, and delivery country — we’ll reply with pricing, an artwork template, and a free mockup within 24 hours.
We will contact you within 1 working day, please pay attention to the email with the suffix “@cheertrend.com” or “cheertrend@gmail.com”.